Contacting the Ombudsman for Equality
If you suspect that you have been discriminated against due to your gender, gender I identity or gender expression, you can receive instructions and guidance from the Ombudsman for Equality.
Due to the coronavirus situation, the office and the legal helpline of the Ombudsman for Equality is closed until further notice. We continue the customer service remote. If you require legal advice and you want an answer quickly, leave a message with your phone number via email: tasa-arvo(at)oikeus.fi (replace (at) with @). Our expert will call you bank and give guidance on how to deal with your matter.
The Ombudsman for Equality’s guidance is free of charge and confidential. You can also contact us anonymously. Each case is individual and we will give you advice for your particular situation. Your issue remains between you and your counsellor only.
If our expert thinks that a written inquiry procedure is required to assess whether you have been discriminated against or not, you will be given advice on how to prepare your letter to the Ombudsman for Equality. We recommend that you leave a message and your phone number before writing to us. Guidance by the Ombudsman for Equality is free of charge.
Also remember to check whether an answer to your question is included in our Frequently Asked Questions.
Writing to the Ombudsman for Equality
You can request that the Ombudsman for Equality looks into your case by filling in our electronic contact form. The Ombudsman for Equality will consider whether or not an inquiry procedure is justified in your case. The inquiry procedure is usually initiated if the letter to the Ombudsman gives reason to suspect that the case involves conduct which is in violation of the Equality Act.
The Ombudsman for Equality replies to all letters. The service is free of charge. You will receive a statement from the Ombudsman for Equality regarding the inquiry procedure within 6–12 months. The official languages of proceedings are Finnish and Swedish.
Sending secure e-mail
You have the ability to send confidential documents using the Ministry's secure email system. The service is free of charge , easy and safe to use.
Register into the service as a user of secure e-mail here. Open the confirmation link in the message received from the secure email system. Now you can send secured e-mail and add documents and attachments (the maximum size is 150 Mb. You can also send zipped attachments). You will then receive a confirmation email saying that your message has been sent successfully.
Here you find a guide which explains how to send secure mail to the Ministry of Justice and its agencies.
Switchboard: +358 295 666 830
Secretary of the Ombudsman for Equality: +358 295 666 839
Registry Office: +358 295 666 840
Communications: +358 295 666 837
Advice on equality planning and quotas in the workplace: +358 295 666 838
Advice on equality planning in educational institutions: +358 295 666 834
The Ombudsman for Equality
P.O. Box 22
tasa-arvo(at)oikeus.fi (replace (at) with @)
direct email: firstname.lastname(at)oikeus.fi (replace (at) with @)
Intervene in sexual harassment in schools: www.eimeidankoulussa.fi
Information about discrimination based on pregnancy for those suspecting discrimination and for employers: www.raskaussyrjinta.fi and www.edellakavija.fi.